Go to Control Panel -> Hardware and Sound -> Mouse -> Device Settings and make sure the option Disable internal pointing device when external USB pointing device is attached is not active. If you have another type of touchpad, you might be able to change this through the Control Panel. How you go about fixing this issue on Windows will depend on your computer.įor devices featuring a precision touchpad, you will need to go to Settings -> Devices -> Touchpad and activate the Leave touchpad on when a mouse is connected option. To fix this issue on Mac, go to System Preferences -> Accessibility -> Mouse & Trackpad and make sure that the Ignore built-in trackpad when mouse or wireless trackpad is present option is NOT ticked. If your computer is configured to turn off its trackpad whenever an external mouse is present, this will result in your trackpad switching off whenever the iD4 is connected. Your computer might recognise the iD4 as a mouse because of the Scroll Control functionality which gives the iD4 the ability to act as a scroll wheel.
0 kommentar(er)
